Security

Accounts are protected by a password of at least 6 characters. Administrative accounts additionally require two-factor authentication with an authenticator app.

Every record in the platform is scoped to its owner, so your balances, transactions, wallets and documents are visible only to you and to authorised staff who need them for verification or support.

Uploaded identity documents are held in private storage and are never publicly listed.

Use a unique password, keep your authenticator device safe, and never share verification codes. Northsec staff will never ask you for your password.

If you believe you have found a vulnerability, or you notice activity on your account that you do not recognise, contact us immediately through the in-app support chat so we can investigate. Please avoid testing that could affect other customers or their data.