Contact us

Questions about opening an account, verification or a payment? Our team is here to help.

Email support

Write to us any time — we reply within one business day.

contact@northsec.co.uk

Live chat

Signed-in customers can chat with our team from the widget in the bottom-right corner of the dashboard.

Support hours

Live chat: Mon–Fri, 09:00–18:00 (UK time)
Email: 24/7 — replies within 1 business day
Weekends & UK holidays: Email only

Compliance & security

For verification, source-of-funds or security matters, email contact@northsec.co.uk with your account email in the subject line. Never share your password with anyone — our team will never ask for it. See our security page for details.

Company details

Legal entity: Wallsec Limited
Company number: 17393063
Place of registration: England and Wales
Registered office: 43 Forbury Road, Reading, England, RG1 3JH